PUBLICATIONS

PCDC STUDY IDENTIFIES KEYS TO THE SUSTAINABILITY AND SPREAD OF IMPROVEMENTS ATTAINED THROUGH A LEARNING COLLABORATIVE: Read full study.

DOCTORS SERVING POOR COMMUNITIES LOSE MONEY ON EVERY PATIENT VISIT, LEAVING THEM TO SCRAMBLE TO MAKE UP FOR THE REIMBURSEMENT SHORTFALL—READ PCDC’S STUNNING NEW REPORT: “New York’s Primary Care Reimbursement—A Roadmap to Better Outcomes”

NYC PRIMARY CARE PHYSICIAN SHORTAGE REPORT: PCDC and The New York Health and Hospitals Corporation issued a report showing a significant shortage of primary care physicians serving low-income communities in New York City. To learn more, please read the report: A Primary Care Capacity Shortage in New York City and The Potential Impact of Hospital Closures.

8/2004 Case Study 1*: REDESIGNING THE PATIENT VISIT PROGRAM AT THE JEROME BELSON HEALTH CENTER

8/2004 Case Study 2*: ADVANCED ACCESS LEARNING COLLABORATIVE AT UNION HEALTH CENTER

8/2004 Case Study 3*: REVENUE MAXIMIZATION PROGRAM AT THE BROWNSVILLE MULTI-SERVICE FAMILY HEALTH CENTER

8/2004 Case Study 4: MARKETING AND CUSTOMER SERVICE: ATTRACTING AND RETAINING PATIENTS AT THE URBAN HEALTH PLAN

8/2004*: ACHIEVING A NEW STANDARD IN PRIMARY CARE FOR LOW-INCOME POPULATIONS: CASE STUDIES OF REDESIGN AND CHANGE THROUGH A LEARNING COLLABORATIVE

9/2003*: SUSTAINABILITY AND THE SECOND LAW OF THERMODYNAMICS

4/2001: Beyond Bandaids: The need to rebuild New York's Community Health Centers - Results from the 2001 Capital Needs Survey (PDF)

*Patient Visit RedesignTM  and Revenue Maximization was developed by Coleman Associates, Advanced Access was developed by Mark Murray and Catherine Tantau and is referenced in the case study or report.